Who is responsible?
Avenfell, Sweden, is responsible for the account and game information described here. Contact support@avenfell.net with “Privacy” in the subject for questions or to exercise your rights.
What the game uses
- Accounts: your email address for email sign-in, a salted password hash, and account/session identifiers. Sign in with Apple provides an Apple identifier and may provide an email address. Apple refresh credentials are encrypted on the game server.
- Your adventure: character names, appearance, vocation, level, progress, equipment, gold, depot contents, position in the game, buildings, land, boats and transactions using in-game gold. Game coordinates are not your device’s real-world location.
- Playing together: friends, blocks, guilds, parties, messages, noticeboard posts, estate listings, signs and other content you choose to share.
- Safety and support: reports, relevant saved messages, moderation actions and information you send to support. Connection and error information helps operate and troubleshoot the service. Network services process IP addresses to deliver connections.
Who can see what?
Other players can see your character and the information you share in the world. Local chat goes to nearby players; whispers and friend messages go to their recipients. A recipient may save or share a conversation. Reports are private to the moderation process and can include up to ten relevant messages already stored in your friend conversation. Do not put passwords or sensitive personal information into chat, signs or reports.
Optional voice
Voice uses your microphone with device permission. Hold the talk control to speak to nearby players or your selected party channel. Nearby voices fade with distance in the game. You can disable voice or mute and block players. The game does not record microphone audio; voice is transmitted in real time through WebRTC. Players may independently record what they hear.
Why we use it
We use account, world and communication data to provide the game you request and preserve your adventures. We use safety and limited operational information for our legitimate interests in protecting players, preventing abuse and keeping the service reliable. Optional microphone use depends on your permission, which you can withdraw in the game or device settings. We may retain information when required by law. The game has no advertising or cross-app advertising tracking, and we do not sell player information.
Service providers
The game world and voice relay run on equipment controlled by Avenfell. Apple provides Apple sign-in and app distribution; Tailscale provides secure public connectivity; the website uses OpenAI Sites and Cloudflare hosting. Support email uses the mail service associated with our domain. These services process information needed to provide their functions, and their infrastructure may process information outside Sweden or the EEA. Contact us for information about the providers and protections applicable to your request.
How long information stays
Account and saved world information stays while your account is active. The game retains up to 50 recent messages per friend conversation and up to 100 per noticeboard conversation. Local chat and live whispers are relayed without a server-side message history. Player-created public content stays until removed, moderated or deleted with the associated account.
Reports expire after 90 days, or earlier when the associated account is deleted. Temporary moderation restrictions expire at their specified deadline. Protected world backups expire within seven days. Operational and support information is kept while needed to investigate and resolve the relevant issue or meet applicable obligations; request details or removal through support.
Delete your account
From character selection or the settings cog, choose Account & privacy → Delete account. Confirm with your current password or Apple sign-in. Deletion permanently removes all characters on the account, progress, possessions, owned estates and boats, saved messages and associated social connections from the active world. Apple-linked deletion also revokes the game’s Apple authorization. Deletion cannot be undone. Protected backups expire within seven days and are not used to restore deleted accounts.
If you cannot access your account, contact support. We may ask for the information needed to verify that it is yours. Never email your password or an Apple verification code.
Your choices and rights
You can ask to access or correct your information, obtain a portable copy where applicable, delete it, restrict processing or object to processing based on legitimate interests. Contact support with enough information to identify your account. We normally respond within one month; we will explain if an allowed extension is needed. You can complain to the Swedish Authority for Privacy Protection (IMY) or your local data protection authority.
Children and changes
Avenfell is a shared online world with combat, user chat and optional voice. Follow the App Store age rating and local requirements; a parent or guardian should supervise younger players and contact us about a child’s information. We do not request a date of birth or operate an age-verification service. We will update this page when our practices change and provide notice of material changes where required.